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RETURN POLICY

RETURN POLICY

EASY HASSLE-FREE RETURNS

We hope you’re completely SATTISFIED WITH your new bike. If you aren’t, let us know.

RETURN CRITERIA

Returns will only be accepted if:

  • product is in new condition,
  • purchase was made within 30 days,
  • original packaging is included,
  • proof of purchase is submitted, and
  • package is shipped within the United States.

Questions? Give us a call at 914-357-4663 or, fill out the "Contact us" form with your order details.

RETURN PROCESS

  1. Contact us  to begin the process.
  2. A DANGARBIKES.COM customer care team member will reach out to you within two business days.
  3. Once approved, our customer care team will help determine the best way to return your order.
  4. We'll take care of the return shipping costs. Due to new safety procedures implemented as a result of COVID-19, all returns will be quarantined upon arrival at the warehouse. Please allow up to 3 weeks for refunds to be processed. Credit will be applied to the original credit card used in the transaction.