We hope you’re completely SATTISFIED WITH your new bike. If you aren’t, let us know.
RETURN CRITERIA
Returns will only be accepted if:
- product is in new condition,
- purchase was made within 30 days,
- original packaging is included,
- proof of purchase is submitted, and
- package is shipped within the United States.
Questions? Give us a call at 914-357-4663 or, fill out the "Contact us" form with your order details.
RETURN PROCESS
- Contact us to begin the process.
- A DANGARBIKES.COM customer care team member will reach out to you within two business days.
- Once approved, our customer care team will help determine the best way to return your order.
- We'll take care of the return shipping costs. Due to new safety procedures implemented as a result of COVID-19, all returns will be quarantined upon arrival at the warehouse. Please allow up to 3 weeks for refunds to be processed. Credit will be applied to the original credit card used in the transaction.